It happens, things go wrong. How do you react when you’re unexpectedly in a traffic jam? See it as a problem: I’ll be late for my meeting! See it as a challenge: I’ll cover the topics of the meeting in less time! See it as an opportunity: I’ll reschedule the meeting to make it even better! See it as a gift: I can use the time to think about what matters to me! Nobody but you decides through which of these lenses you look. The situation will remain the same, but your attitude will be much different!
Build Your Leadership Playbook
In emotionally charged moments, most leaders don’t choose their response—they default to it.
