A fine line separates success from failure. It needs accountability to be above the line. To get better, collect comments from your team on how to demonstrate accountability or not: in thinking, acting, communicating. This defines operating either above the line or below the line. For instance, when you ask yourself ‘what you can do differently’ as opposed to making excuses. Discuss with your team how everyone can be more above the line. Agree to call each other out when going below the line. It might be a bit tricky first, but change will follow. You’ll get what you focus on, accountability!
Beyond Doubt
Ryan comes to his new company with a lot of experience. Things are
