Leaders love plans. And for good reason. Planning creates direction. But there is a problem: reality rarely follows the script.
A customer changes course. A key employee resigns. A crisis emerges without warning. No matter how thorough the plan, we cannot anticipate everything.
When uncertainty appears, some of us become overwhelmed. Others remain calm. Their composure becomes a source of stability for everyone around them.
The leaders who thrive are not the ones who predict the future best, they are the ones who remain at their best when the future becomes unpredictable.
When the unexpected happens, does your team see confidence or concern in you ?
How much of your confidence comes from the plan—and how much comes from yourself ?
