Which emotions did you experience lately? We have them all the time, very often not even consciously recognized. But those negative emotions like anger, frustration, sadness, or disappointment can cause reactions that we regret later. Are you aware of these incidences? Then analyze them, observe yourself, and find those perceptions and thoughts that trigger your emotions. We typically have only very few: is somebody questioning your authority, restricting your freedom? Knowing them will help you to better control your emotions.

Every Exception Sets a Standard
How you do something, you do everything. When leaders cut corners, ignore commitments,




