We are all different and have our individual preferences to communicate. Be interested in others and understand their style of communication. When you adopt your approach to their particular needs you can make your interaction much more effective. Some want all the details, others only the big picture. Some are very direct, others rather reserved and thoughtful. Your flexibility influences also how others judge their relationship with you.

Build Your Leadership Playbook
In emotionally charged moments, most leaders don’t choose their response—they default to it.




