The Impact of Casual Conversations

They meet again after eight years. Steve was Deborah’s boss-boss.

After talking for a while, Deborah asks, ‘Do you remember the feedback you gave me when I was frustrated about not getting the director position in another department?’

Before Steve can admit that he doesn’t even recall the conversation, she continues. ‘You highlighted that my unique talents were a much better fit for other roles’.

With a smile, she reflects, ‘Your guidance continues to inspire me to this day’.

Let us never underestimate our lasting impact on others in seemingly ordinary conversations !

What conversation has had a profound impact on your life or career?

How will you recognize the impact of your interactions with others?

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