You had a difficult encounter with a colleague. You didn’t like how you were treated. So, what do you do next? Maybe you tell a trusted colleague. Then another one. They understand you.
But there is one person you haven’t talked to: the person you actually have the issue with. The more people you tell, and the longer you wait, the more mistrust can grow.
Great leaders resist the temptation to build a coalition. They address difficult issues directly, respectfully, and promptly.
Trust doesn’t grow from talking about each other. It grows from having the courage to talk with each other.
Who are you talking about that you should be talking to ?
Are you looking for a solution—or for people who agree with you ?
