As managers we are busy to keep our business going, to solve problems, and sometimes to fight fires. It is about structure, processes, and systems. We read reports and control results. It’s part of everybody’s job and we learn a lot about it at school. Leadership instead is dealing with people. Giving them a direction and mobilize them, living values, and walk the talk. It involves powerful communication and sensitive dialogs. There are no licenses for leaders, the learning happens on the job. Let’s be mindful and embrace this as our responsibility!
Mind the Little Things
We overpromise too often ! Each day, we make a lot of commitments.
