Crisis Management

LeaderTrip's Coaching Crisis Management

Your team has screwed up, the impact on your customer is severe. The stakes are high and the emotions run wild. You have to manage this crisis, it’s your role. People in your customer’s organization are angry. They trusted your team and now their business is at risk. Personally, they are worried about how this might affect their careers. Stay calm and show ownership!  Others are blinded by their emotions, they need your lucid mind. Give them time to vent and rationally explain your plan for a speedy recovery. Do what you owe them to do, but don’t expect any immediate appreciation! 

Related Posts


You’re under pressure because you definitely started this important project too late. How

Unpleasant Emotions

During a performance review, George meets with Jennifer, his department head. While George’s

Open Mind

Your drive and determination have brought your project quite far. But then you

Asserting Limits

Your plate is already full and now you’re faced with another project. It

Your Numbers

We all have aspirations we strive for, professionally or privately. Regardless of the

About Us
LeaderTrip Coaching company logo
Team Coaching
Executive Coaching
Leadership Development

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus pharetra pretium leo, sed lacinia nulla. Quisque iaculis, lectus sed eleifend vehicula, mi elit facilisis purus, vitae ornare magna elit non quam. 

Let’s Socialize

Popular Post