Defensiveness

Yup, feedback is an essential tool to develop soft skills. But what if you disagree with the message you get ? You’re feeling unappreciated and you want to defend yourself. Avoid an emotional reaction. You don’t have to act immediately. Take a timeout and think about what has been said. What if only 10% of it is true. What can you do better next time ? What do you still need to discuss with the other person ? Even if you don’t like it at first sight, feedback is still a gift. See it as important data that you can use to drive your professional and personal growth !

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