Busy times seduce us to do different things at the same time. Sending emails during a meeting, following a live chat while working on a customer presentation, thinking about the tough discussion with a colleague when working on admin tasks. Sorry to say, but multitasking doesn’t work! It’s like watching two movies at the same time. When you switch back and forth between tasks, you’ll miss content or lack attention. A wrong conclusion and errors will sneak in. Make quality personal! Take one activity at a time and give it all your brainpower.
Influence without Answers
Too many leaders rely on a single influencing strategy: telling people what to
