What is your next strategic initiative about? Gaining new clients, stepping up the quality of service, introducing innovative products, implementing new technologies? Whatever it is, how will your team react to it? Have a workshop to get them on board. As their leader you’ll give the direction, the priority to focus on. Create a space for them to define the measures to take. At times it can be hard to give up full control. You might not get all you wanted in some aspects. However, you’ll gain much more than you thought in many other cases. And most of all, your team is fully committed!
Every Exception Sets a Standard
How you do something, you do everything. When leaders cut corners, ignore commitments,
