How was the last performance review with one of your people? Have you been in a rush, did you talk business only? Take the time to speak about what matters to the person outside of the office. How was your weekend, is your sister feeling better, has your roof been repaired? Too touchy-feely? Not at all, if done tactful and sincere! You will better understand how each individual ticks and get great clues on how to motivate and develop your team. The best of all: you demonstrate that you really care about others!
Emotions Used Well
The biggest myth about emotional intelligence is that emotionally intelligent leaders are always
